delayed voice of the short-haul passenger

Following over 2 hour delay with Ryanair it might be useful to register a complaint. Then again, it might not... it might simply be a waste of time.

The delay was in part due to weather conditions (heavy winds), complimented by the need to replace a navigation device that had failed.

The process described online is as follows:

• Send snail-mail to specified address
• Include booking reference, flight details (date/route) and passenger names

For EU Cancellation and Delay Complaints
EU Passenger Compensation Dept
Ryanair Head Office
Dublin Airport
Co Dublin – Fax +353 1 8121230

I see that the low-fare airlines have ganged together to create an association... (elfaa.com) - although something tells me that I could get a lot more handy information from a consumer support organisation, or indeed from the Air Transport Portal of the European Commission